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Impacto de la formación flexible en habilidades de comunicación en el conocimiento y la confianza de los
Gabriel Hooper1, Mindy J Vanderloo2, Kristin Akers2
1University of Utah.
Research square
|September 2, 2025
Resumen
La formación eficaz en comunicación mejoró significativamente los conocimientos y la confianza de los profesionales de la salud. Las ganancias se mantuvieron en un mes, lo que sugiere un modelo valioso para la educación interprofesional.
Área de la Ciencia:
- Educación médica
- Comunicación sobre el cuidado de la salud
- Mejora de la calidad
Sus antecedentes:
- La comunicación eficaz es esencial para una atención de alta calidad.
- Los profesionales de la salud suelen carecer de preparación para las conversaciones complejas con los pacientes.
- Este estudio aborda la necesidad de mejorar la formación en habilidades de comunicación en la asistencia sanitaria.
Objetivo del estudio:
- Evaluar un programa flexible de formación en comunicación para los profesionales de la salud.
- Evaluar el impacto del programa en el conocimiento y la confianza del HCP.
- Determinar la sostenibilidad de los efectos de la formación en el tiempo.
Principales métodos:
- Un estudio de mejora de la calidad adaptado del plan de estudios de VitalTalkTM.
- La formación incluyó conferencias interactivas, prácticas de habilidades con los actores y retroalimentación.
- La entrega fue flexible (virtual o presencial) para adaptarse a los horarios clínicos.
Principales resultados:
- 102 profesionales de la salud inscritos; 64 completaron el seguimiento.
- Se observaron mejoras significativas en el conocimiento y la confianza después del entrenamiento y se mantuvieron a 1 mes.
- Los médicos informaron una mayor confianza que las enfermeras y los APP; la confianza en abordar la emoción se mantuvo, pero la confianza en la construcción disminuyó.
Conclusiones:
- La formación breve y flexible en comunicación mejora la confianza y los conocimientos del profesional de la salud.
- La práctica continua puede ser necesaria para mantener todas las ganancias de habilidad.
- El modelo de formación apoya la educación interprofesional con una interrupción mínima.
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