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Mejorar el bienestar de los empleados a través de un programa de formación adaptado a la cultura: un estudio de

Anurag Shekhar¹, Musawenkosi D Saurombe¹, Renjini Mary Joseph¹

¹Department of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, Johannesburg, South Africa.

Frontiers in public health

|September 3, 2025

Resumen

El programa de capacitación Good Life mejoró el bienestar y el compromiso de los empleados en los lugares de trabajo de Sudáfrica, especialmente con talleres inmersivos en persona. Esta intervención de bienestar en el lugar de trabajo es prometedora para mejorar la salud de los empleados.

Área de la Ciencia:

Psicología de la salud en el trabajo
Comportamiento organizacional
Intervenciones para el bienestar en el lugar de trabajo

Sus antecedentes:

Existe una investigación limitada sobre las intervenciones estructuradas de bienestar en entornos laborales no occidentales.
El bienestar, el compromiso y el estrés de los empleados son factores críticos para el éxito de la organización.

Objetivo del estudio:

Evaluar la efectividad del programa de capacitación "The Good Life", una intervención participativa, sobre el bienestar, el compromiso y el estrés de los empleados en Sudáfrica.
Explorar los mecanismos de cambio a través del análisis cualitativo de los datos.

Principales métodos:

Se empleó un diseño exploratorio, cuasi-experimental y de métodos mixtos con 50 empleados sudafricanos.
Los datos cuantitativos se recopilaron utilizando escalas validadas en el período previo a la capacitación y tres meses después de la capacitación en tres formatos de entrega: en línea, durante todo el día en el aula y durante la mitad del día en el aula.
Los datos cualitativos se recopilaron a través de entrevistas semiestructuradas con 15 participantes para comprender los mecanismos de cambio.

Principales resultados:

Dos talleres de día completo en el aula mejoraron significativamente el bienestar general y el compromiso laboral.
El formato en línea aumentó significativamente el bienestar, mientras que el formato de medio día no mostró cambios significativos.
Los hallazgos cualitativos identificaron la interacción inmersiva entre pares, la reflexión estructurada y el apoyo gerencial como factores clave de impacto.

Conclusiones:

Las intervenciones de formación inmersiva facilitadas por RRHH demuestran el potencial para mejorar el bienestar y la participación de los empleados en los lugares de trabajo de Sudáfrica.
La investigación futura debe utilizar ensayos controlados aleatorios, muestras más grandes y medidas objetivas para validar estos hallazgos.

Palabras clave:

Lugar de trabajo sudafricano adaptación cultural Intervención en el bienestar de los empleados gestión de los recursos humanos salud mental

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