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Un programa de formación en dos etapas para la utilización de intérpretes durante las interacciones con los
Sha-Phawn Williams1, Gabriela C Cipriano2, Kelly M Conn2
1Department of Clinical and Administrative Pharmacy Sciences, Howard University College of Pharmacy, 2300 4th St NW, Washington, DC 20059, United States of America.
Currents in pharmacy teaching & learning
|September 5, 2025
Resumen
Este programa piloto capacitó con éxito a los estudiantes de farmacia para usar intérpretes de lenguaje médico, mejorando significativamente su confianza y habilidades. Los pacientes informaron una alta satisfacción con la comunicación de los estudiantes durante los encuentros de ferias de salud.
Área de la Ciencia:
- Educación en Farmacia
- Comunicación entre las profesiones
- Equidad en salud
Sus antecedentes:
- La comunicación efectiva es crucial en la atención al paciente, especialmente para poblaciones diversas.
- Las barreras del lenguaje médico pueden impedir la comprensión y la adherencia del paciente.
- Los estudiantes de farmacia requieren una formación especializada para utilizar eficazmente los servicios de intérprete.
Objetivo del estudio:
- Desarrollar y evaluar un programa de formación en dos etapas para estudiantes de doctorado en farmacia.
- Mejorar la capacidad de los estudiantes farmacéuticos para utilizar intérpretes de lenguaje médico.
- Evaluar el impacto de la formación en la confianza de los estudiantes y la satisfacción de los pacientes.
Principales métodos:
- Se implementó un programa de capacitación en dos etapas que incluía módulos virtuales y encuentros estandarizados con pacientes.
- Los estudiantes farmacéuticos del segundo año profesional practicaban el asesoramiento con la ayuda de intérpretes.
- Las habilidades se aplicaron en una feria de salud, con evaluaciones previas y posteriores al programa de la confianza de los estudiantes y la satisfacción del paciente.
Principales resultados:
- 23 estudiantes de P2 completaron el programa, mostrando una mayor confianza en el uso de intérpretes.
- El 100% de los estudiantes estaban satisfechos con los módulos de formación; el 94,4% se sentía preparado.
- Los pacientes informaron una alta satisfacción (100%) con la comunicación entre el estudiante y el intérprete en la feria de salud.
Conclusiones:
- El programa de formación en dos etapas prepara eficazmente a los estudiantes de farmacia para el uso de intérpretes médicos.
- Los estudiantes mostraron una gran satisfacción con la formación y las habilidades adquiridas.
- La integración de este programa en el plan de estudios de farmacia puede mejorar la comunicación y las experiencias de los pacientes.
Palabras clave:
Habilidad de comunicaciónInterpretaciónAprendizaje en líneaInteracción con el pacienteCurrículo de farmaciaPrograma de formaciónMás Videos Relacionados
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