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Transición a la prescripción electrónica en farmacias: flujos de trabajo, servicios y acceso a medicamentos - Un
Alexander Graf1, Maike Henningsen1, Maximillian Zinner1
1Witten/Herdecke University, School of Medicine, Faculty of Health, Alfred Herrhausen-Strasse 50, 58448 Witten, Germany.
Exploratory research in clinical and social pharmacy
|February 12, 2026
Resumen
Las prescripciones electrónicas en Alemania enfrentan desafíos como errores técnicos y baja alfabetización digital de los pacientes, lo que limita su potencial para mejorar el acceso a los medicamentos. Se necesitan mejoras para una implementación exitosa.
Área de la Ciencia:
- Práctica Farmacéutica; Informática de la Salud; Salud Digital
Sus antecedentes:
- La disminución del número de farmacias en Alemania afecta el acceso a los medicamentos. Las farmacias ofrecen servicios digitales para mejorar el acceso, pero las prescripciones electrónicas anteriores a 2022 eran engorrosas. La introducción de las prescripciones electrónicas (ePs) tenía como objetivo agilizar los servicios.
Objetivo del estudio:
- Examinar los desafíos y potenciales de las prescripciones electrónicas en las farmacias alemanas. Evaluar las perspectivas de los farmacéuticos sobre la transición a las ePs. Comprender el impacto de las ePs en los flujos de trabajo de las farmacias y los servicios al paciente.
Principales métodos:
- Se empleó un enfoque de métodos mixtos secuenciales de dos etapas. Incluyó entrevistas semiestructuradas con farmacéuticos. Una encuesta en línea de 1215 farmacéuticos proporcionó datos cuantitativos.
Principales resultados:
- Casi la mitad de los farmacéuticos apoyaron las prescripciones electrónicas (ePs), mientras que el 37% se opusieron. Los errores técnicos generalizados (90,5%) interrumpieron la dispensación y los servicios. Más de la mitad sintió que las ePs empeoraron la recogida en la farmacia, con efectos mixtos en los servicios digitales.
Conclusiones:
- Las ePs presentan desafíos significativos para los farmacéuticos, incluida la inestabilidad técnica y la complejidad del flujo de trabajo. Los beneficios potenciales para el acceso del paciente se ven limitados por los problemas actuales. Mejorar la estabilidad técnica, la rentabilidad y la preparación del paciente es crucial para realizar el potencial de las ePs.
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