Análisis de Causa Raíz Basado en Simulación de Errores de Dosificación de Medicamentos Pediátricos en Servicios...

Prehospital pediatric medication administration (PMA) carries a persistent dosing error rate of approximately 31%, despite efforts to mitigate these events. While the characteristics of these errors are well documented, underlying latent conditions in the emergency medical services (EMS) system contributing to these errors are not well understood. The purpose of this study is to identify the root causes within the EMS system that contribute to these errors.

This study builds upon our previous mixed-methods simulation-based study that identified the frequency and characteristics of active errors associated with PMA. Eleven two-person EMS crews from two agencies in Michigan each completed three simulated pediatric emergencies requiring two doses of epinephrine, midazolam, or fentanyl. Simulations were recorded, and a physician and paramedic measured the accuracy of dosage administration. Post-simulation interviews were conducted to investigate actions associated with error and potential contributing factors. A multidisciplinary team analyzed equipment, protocols, interviews, observer notes, and participant comments through a modified Delphi method, identifying latent conditions using a Root Cause Analysis and Action framework and categorized them using a human factors framework.

Latent conditions were identified and categorized after two rounds of the modified Delphi method. These conditions were found in all five tiers of the human factors framework. They included: 1) Individual Characteristics: limited clinician experience, knowledge, stress, and anxiety; 2) Nature of Work: high task complexity and limited teamwork; 3) Human-System Interface: cognitive aid and medical device usability issues; 4) Management: limited employee training and development; and 5) External Environment: protocol issues and a lack of assistive technology.

These results highlight the critical systemic vulnerabilities underlying PMA dosing errors in EMS, supporting that errors result from systemic issues rather than solely from individual actions. By addressing these systemic weaknesses with comprehensive strategies, progress can be made in effectively resolving the ongoing issue of PMA dosing errors in EMS.