Rodando por la pasarela: los desafíos que se avecinan para las tarjetas de informe de calidad

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¹Department of Health Policy and Management, Harvard School of Public Health, Brigham and Women's Hospital, Boston, MA 02115, USA. aepstein@hsph.harvard.edu

|June 12, 1998

Resumen

Los informes públicos de calidad para los proveedores de atención médica están mejorando, con una recopilación de datos ampliada como el conjunto de datos e información de empleadores de salud (HEDIS). Los desafíos ahora se centran en la presentación efectiva de informes y el uso de estos datos para empoderar a los consumidores y mejorar la calidad de la atención.

Área de la Ciencia:

Medición de la calidad de la atención sanitaria Medición de la calidad de la atención sanitaria.
Servicios de salud Servicios de salud Investigación Investigación.
Informes de salud pública Informes de salud pública

Sus antecedentes:

Aumentar la publicación pública de informes de desempeño de hospitales y planes de salud para la comparación de proveedores.
Los impedimentos pasados incluyeron la falta de indicadores de calidad y métodos factibles de recopilación de datos.
Se han logrado avances significativos en el desarrollo de indicadores de calidad y estrategias de recopilación de datos.

Objetivo del estudio:

Evaluar los logros y desafíos de los informes públicos de calidad en el cuidado de la salud.
Identificar las barreras actuales para el uso efectivo de los informes de calidad.
Explorar estrategias para mejorar la presentación de informes y la utilización de los datos de calidad de la atención médica.

Principales métodos:

Revisión de la experiencia con los informes públicos de calidad en los últimos años.
Evaluación de los avances en los indicadores de calidad y la recopilación de datos (por ejemplo, Health Employer Data and Information Set - HEDIS).
Análisis de los desafíos relacionados con la presentación y utilización de datos.

Principales resultados:

Cientos de planes de salud ahora informan rutinariamente datos de calidad estandarizados.
Los desafíos clave han cambiado de la disponibilidad de datos a la presentación y uso efectivos de datos.
Necesidad de consenso sobre la presentación de datos de médicos individuales y el aprovechamiento de diversos métodos de recopilación de datos.

Conclusiones:

La presentación de informes de calidad pública ha avanzado significativamente, superando los obstáculos iniciales de recopilación de datos.
Los desafíos actuales requieren mejores estrategias para la presentación y utilización de datos.
La mejora de los informes de calidad es crucial para empoderar a los compradores y consumidores para mejorar la calidad de la atención médica.

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