医学における悲しい,悪い,そして難しいニュースを伝える
Lesley Fallowfield1, Valerie Jenkins
1Cancer Research UK Psychosocial Oncology Group, Brighton and Sussex Medical School, University of Sussex, BN1 9QG, Falmer, UK. lesley@sussex.ac.uk
Lancet (London, England)
|January 31, 2004
まとめ
難しい医学的ニュースを伝えるには,患者の苦痛を最小限に抑え,ネガティブな結果を避けるために,敏感さが必要です. 効果的なコミュニケーショントレーニングとプロトコルは,医療従事者がこれらの困難な患者の相互作用を管理するために不可欠です.
科学分野:
- 医療コミュニケーションについて
- 患者体験は患者さんの体験です.
- ヘルスケア・プロバイダー・トレーニング
背景:
- 悪いニュースを伝えることは,専門分野を超えて医療実践の共通で挑戦的な側面です.
- 不敏感なコミュニケーションは,患者の苦痛を悪化させ,適応を阻害し,訴訟のリスクを増やす可能性があります.
- 医療従事者はしばしば,これらの相互作用をストレスに感じ,それらを効果的に管理するための適切な訓練が不足しています.
研究 の 目的:
- 難しいニュースを患者や医師に伝えることの影響に関する研究をレビューする.
- 悪いニュースの伝達を改善することを目的とした介入の有効性を評価する.
- ストレスの高い特定の環境に焦点を当てること:産婦人科/小児科,救急科,腫瘍科.
主な方法:
- 難しいニュース配信に関する研究の文献レビュー.
- コミュニケーションスキル訓練の評価,ガイドライン,プロトコル.
- 主要な医療環境における患者と医療提供者の視点に焦点を当てます.
主要な成果:
- コミュニケーションの欠如は,患者の苦痛とネガティブな結果を大幅に増加させます.
- 効果的なコミュニケーション戦略とトレーニングは,負の影響を軽減することができます.
- 介入は有望だが,様々な状況でさらなる評価が必要である.
結論:
- 悪いニュースの伝達を改善することは,患者の福祉と医療の質にとって不可欠です.
- ターゲットを絞ったコミュニケーショントレーニングと標準化されたプロトコルは,医療従事者にとって不可欠です.
- 集中治療および腫瘍学施設での介入を最適化するために,さらなる研究が必要である.
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