メンタルヘルスのアプリと危機支援: 988の影響を探る
Bridget Dwyer1, Jane Mikkelson1, James Burns1
1Department of Psychiatry, Beth Israel Deaconess Medical Center, Boston.
Psychiatric services (Washington, D.C.)
|August 21, 2025
まとめ
多くのメンタルヘルスアプリは 機能的な危機対策を欠いています ある研究では15%が988自殺・危機救命ラインに連絡したが,一部のアプリは不正なホットラインを提供し,ユーザーの安全を危険にさらしていた.
科学分野:
- デジタルメンタルヘルス
- 公衆衛生の介入
- 移動医療技術
背景:
- メンタルヘルスアプリは 人気は高まっていますが 危機的な状況では 総合的なサポートが欠けています
- "988 自殺と危機 ライフライン"は 自殺予防の米国標準です.
- アプリはしばしばユーザーを 外部危機リソースに誘導します
研究 の 目的:
- メンタルヘルスアプリが提供する 危機的資源を評価する
- 国内危機ホットラインのガイドラインに対するアプリの応答性を評価する.
- アップルによる危機紹介に伴う潜在的なリスクを特定する.
主な方法:
- 2024年1月に302のメンタルヘルスアプリを 体系的な検索で特定しました
- 変更された評価モデルは,危機資源の存在と機能性を評価した.
- 評価者は,全国ホットラインや代替危機電話へのアプリの紹介を調査した.
主要な成果:
- 自殺と危機の救命ラインに ユーザーを紹介したのは15%に過ぎません
- 24%のアプリは 代替の危機ホットライン番号を提供しました
- 何百万回もダウンロードされた 14のアプリは 不正または機能しない危機ホットラインを提供しました
結論:
- アプリ内の危機リソースは厳格な検証と頻繁な更新を必要とします.
- 機能しないホットラインは,危機に瀕しているユーザーにとって重大なリスクをもたらす.
- メンタルヘルスアプリで正確な最新情報を提供することは 極めて重要です
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