言語能力の低い移民患者とのコミュニケーションを支援する意思決定支援の必要性を特定する
Brittany M C Chan1, Julia C M van Weert1, Yating Fang1
1University of Amsterdam, Department of Communication Science, Amsterdam, the Netherlands.
Patient education and counseling
|August 21, 2025
まとめ
医療従事者や患者は 言語の障壁を乗り越えるために ユーザフレンドリーなデジタルツールが必要です この決定支援は,低言語能力 (LLP) の移民患者とのコミュニケーションを,診察の前,診察中に,そして診察後にサポートします.
科学分野:
- 健康に関するコミュニケーション
- 医療情報学
- 患者支援活動
背景:
- 低言語能力 (LLP) の移民患者は,医療環境で重要なコミュニケーションの障壁に直面しています.
- 効果的なコミュニケーションは 正確な診断と 治療の順守と 患者の満足度にとって 極めて重要です
- 既存の医療制度は 言語の障壁を和らげるのに 十分な支援を 提供していないことが多いのです
研究 の 目的:
- 意思決定支援の開発のためのニーズ評価を行う.
- LLPの移民患者に対する言語の障壁を軽減するための意思決定の課題に取り組む.
- 医療コンサルティングを改善するためのデジタルツールの設計を参考にします.
主な方法:
- 拡張技術受容モデルを利用した.
- 医療従事者,LLPの移民患者,そして非公式の介護者を含む78人の多様なグループにインタビューを行いました.
- 総合的な洞察を得るために定性的な研究方法を採用した.
主要な成果:
- 意思決定支援のための6つの主要なニーズを特定し,すべての参加者グループに一致しました.
- コンサルティングの前準備,コンサルティング中の支援,そしてコンサルティング後のフォローアップに関する主な推奨事項です.
- 使いやすさに関する主な推奨事項は,多言語のオプション,明快なマルチメディア情報,アクセシブルなデザインです.
結論:
- 利害関係者は,ユーザーフレンドリーで多言語のデジタル意思決定支援の採用に積極的です.
- 開発された意思決定補助は,医療提供者とLLPの移住患者との間のコミュニケーションプロセスを大幅に改善することができます.
- 発見は,移住者集団の医療の公平性を改善するための実用的なツールを作るための基盤を提供します.
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