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Updated: Sep 10, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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国営社会企業 (SSE) のQFDによるサービス品質の認識と改善

Eduin Dionisio Contreras Castañeda1, Cristian Alvarez2, Augusto Suárez2

  • 1Department of Industrial Engineering, Universidad De Boyacá, Tunja, Colombia.

International journal of health care quality assurance
|August 23, 2025
PubMed
まとめ

この研究では,コロンビアのTunjaで医療サービスを改善するために,顧客からのフィードバックを品質機能の導入 (QFD) に統合しました. このアプローチでは,患者の満足度とサービスの質を高めるための重要な分野を特定しました.

キーワード:
探索的要素分析ヘルスケア認識品質機能の導入サービスの品質

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