利益か損失か 従業員の安全パフォーマンスに対する小話の二重効果を調べる
Pan Liu1, Mingyu Zhang2, Ru Guo3
1China University of Geosciences (Beijing), Beijing, China.
Frontiers in psychology
|August 29, 2025
まとめ
職場での雑談は,安全パフォーマンスに2つの効果があります. 資源の保存理論によると,心理的な可用性を高めることで安全性を向上させますが,作業の吸収を減らすことでそれを妨げる可能性があります.
科学分野:
- 組織心理学
- 職場の安全性に関する研究
背景:
- 伝統的な安全性調査は 雑談のような非公式な社会的なやり取りを無視しています
- 安全性への影響は未熟で,マイクロレベルの決定要因に限られている.
研究 の 目的:
- 職場での雑談が従業員の安全性に及ぼす二重の影響を調査する.
- 資源の保存理論に基づいて,心理的な可用性 (資源の獲得) と労働吸収 (資源の喪失) の仲介的な役割を調べる.
主な方法:
- 中国で136人の正社員を対象とした定量的な研究です.
- 自己回答のアンケートでは 雑談や心理的な対応能力 労働の吸収性 安全性に関する成績を測定しました
- 経路分析とブートストラップは直接的・間接的な効果をテストするために使用されました.
主要な成果:
- サイコロジカル・アベイラビリティを高めることで,安全性パフォーマンスにポジティブな影響を与えた.
- 雑談は,作業の吸収を減らし,安全性能に悪影響を及ぼしました.
- この研究は,小話が安全性に影響する二重経路モデルを 確認した.
結論:
- 職場の安全性に影響を与える マイクロレベルの重要な要因です
- 発見は,社会的相互作用における資源の獲得/損失を実証することによって,資源の保存理論を豊かにします.
- 安全とバランスの取れたタスクフォーカスを最適化するための非公式コミュニケーションの管理への影響について議論されています.
さらに関連する動画
11:13The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
Published on: November 19, 2015
13.9K
05:03Author Spotlight: Unveiling Mechanisms of Stress Resilience - Significant Findings, Advancements, and Future Research
Published on: December 15, 2023
4.2K
関連する概念動画
01:37Social Loafing
35.9K
Another way in which a group presence can affect performance is social loafing—the exertion of less effort by a person working together with a group. Social loafing occurs when our individual performance cannot be evaluated separately from the group. Thus, group performance declines on easy tasks (Karau & Williams, 1993). Essentially individual group members loaf and let other group members pick up the slack. Because each individual’s efforts cannot be evaluated,...
35.9K
01:04Social Facilitation
32.8K
Not all intergroup interactions lead to negative outcomes. Sometimes, being in a group situation can improve performance. Social facilitation occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone. This typically occurs when people are performing a task for which they are skilled.
32.8K
02:09Stereotype Threat and Self-fulfilling Prophecies
38.7K
When we hold a stereotype about a person, we have expectations that he or she will fulfill that stereotype. A self-fulfilling prophecy is an expectation held by a person that alters his or her behavior in a way that tends to make it true. When we hold stereotypes about a person, we tend to treat the person according to our expectations. This treatment can influence the person to act according to our stereotypic expectations, thus confirming our stereotypic beliefs. Research by Rosenthal and...
38.7K
01:08Obedience
33.1K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
33.1K
02:09Bystander Effect
9.6K
The discussion of bullying highlights the problem of witnesses not intervening to help a victim. This is a common occurrence, as the following well-publicized event demonstrates. In 1964, in Queens, New York, a 19-year-old woman named Kitty Genovese was attacked by a person with a knife near the back entrance to her apartment building and again in the hallway inside her apartment building. When the attack occurred, she screamed for help numerous times and eventually died from her stab wounds.
9.6K
01:52Persuasion Strategies
39.6K
Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
39.6K