マレーシアの警察官の組織文化と流通の意図の間のモダレーターとしての仕事の満足度
Erny Yusnida Che Yusoff1, Mohd Nasir Selamat1, Rusyda Helma Mohd1
1Centre for Research in Psychology and Human Well-being, Faculty of Social Sciences and Humanities, The National University of Malaysia, Bangi, Selangor, Malaysia.
PloS one
|September 2, 2025
まとめ
組織文化と仕事の満足度は 警察官の退社意欲を低下させます しかし 職場の満足度は 組織の文化が 警官の転職意欲に 与える影響を 変えることはありません
科学分野:
- 犯罪学
- 組織心理学
- 公共管理
背景:
- 警察官の交代は法執行機関にとって大きな課題となり, 業務の安定性と公衆の信頼に影響を及ぼします.
- 組織文化と仕事の満足度は,従業員の転勤の意図に影響を与える重要な要因として認識されています.
- 組織文化と仕事の満足度の組み合わせは,警察の文脈での転勤の意図にさらなる調査を必要とします.
研究 の 目的:
- マレーシアの警察官の組織文化と転勤の意向の関係における仕事の満足度の調節作用を調べる.
- 組織文化と警察の転勤の意向との関連の強さや方向に,仕事の満足度が影響するかどうかを判断する.
主な方法:
- マレーシア警察の373人の警察官に横断調査が行われました.
- 組織文化,仕事の満足度,およびターンオーバーの意図を測定するために検証されたツールが使用されました.
- 階層的な回帰分析,特にヘイズのPROCESSマクロ (モデル1) は,控えめ効果をテストするために使用されました.
主要な成果:
- 組織文化と仕事の満足度の両方が,ターンオーバーの意図の重要なマイナスの予測要因であることが判明しました.
- より高い組織文化と より高い仕事の満足度は 警官を辞める意図が低いと関連付けられました
- 職場での満足度は,組織文化と転職の意図の関係を有意に抑制しなかった (p = .117).
結論:
- 警察官の転勤の意図を減らすには 支援的な組織文化を育むことが重要です
- 雇用の満足度が社員維持に 独立して寄与する一方で 組織文化が売上高に与える影響は大きく変わることはありません
- 警察の留保戦略は,仕事の満足度を高める努力と並行して,構造的・文化的改革を優先すべきです.
関連する概念動画
01:08Obedience
33.1K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
33.1K
02:16Surveys
15.3K
Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.
15.3K
00:52Social Proof
28.5K
Social proof is a form of persuasion based on comparison and conformity. People compare their behavior and actions to what others are doing and will change to conform to do what their peers do.
28.5K
04:49Robbers Cave
14.4K
During the 1950s, the landmark Robbers Cave experiment demonstrated that when groups must compete with one another, intergroup conflict, hostility, and even violence may result. At the Oklahoman summer camp, two troops of boys—termed the Rattlers and the Eagles—took part in a week-long tournament. During this time, their negativity culminated in derogatory name-calling, fistfights, and even vandalism and destruction of property. However, this work also revealed that such tension...
14.4K
01:38Cognitive Dissonance
33.5K
Social psychologists have documented that feeling good about ourselves and maintaining positive self-esteem is a powerful motivator of human behavior (Tavris & Aronson, 2008). In the United States, members of the predominant culture typically think very highly of themselves and view themselves as good people who are above average on many desirable traits (Ehrlinger, Gilovich, & Ross, 2005). Often, our behavior, attitudes, and beliefs are affected when we experience a threat to our...
33.5K
02:16Stereotype Content Model
14.9K
The Stereotype Content Model (SCM) was first proposed by Susan Fiske and her colleagues (Fiske, Cuddy, Glick & Xu, 2002; see also Fiske, 2012 and Fiske, 2017). The SCM specifies that when someone encounters a new group, they will stereotype them based on two metrics: warmth—or that group’s perceived intent, and how likely they are to provide help or inflict harm—and competence—or their ability to carry out that objective. Depending on the warmth-competence...
14.9K