チャットGPTによって生成された医療情報の信頼と採用の意向の促進:経験的研究
Shuangyan Guo1, Yang Song1, Guanyun Chen1
1School of Medicine and Health Management, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China.
Digital health
|September 2, 2025
まとめ
チャットGPTへの信頼は,ヘルスケア消費者の健康情報の採用に好意的に影響を与えます. 重要な要因には,情報品質,社会的影響,および自律性があり,ヘルスケアにおけるGenAIの使用を導く.
科学分野:
- 医療情報学
- 人とコンピュータの相互作用
- 医療における人工知能
背景:
- チャットGPTが示したジェネラティブ・アーティフィシャル・インテリジェンス (GenAI) は,医療成果と消費者の生活の質の改善に寄与しています.
- GenAI,特にChatGPTに対する信頼の定量分析は,消費者と人間とコンピュータの相互作用の不確実性の両方から欠けている.
研究 の 目的:
- チャットGPTに対する医療消費者の信頼を分析する.
- チャットGPTで生成された健康情報に対する医療消費者の採用の意図を調査する.
- これらの要因を不確実性の削減の観点から検討する.
主な方法:
- 中国の医療消費者に匿名オンライン調査が行われました (2024年9月~10月).
- 社会的影響,状況の正常化,人間型,自律性,パーソナライゼーション,情報の質,情報の開示,チャットGPTへの信頼,および採用の意図について収集されたデータ.
- データ分析とモデルテストには7点のライカートスケールとSmartPLS 4.0を使用した.
主要な成果:
- ChatGPTへの信頼は,健康情報を採用する意図と有意に相関していました.
- 信頼と採用の意図の主な予測要因には,社会的影響,状況の正常性,自律性,パーソナライゼーション,情報品質が含まれています.
- 社会的影響と信頼の間の負の関係が観察された.ChatGPTに慣れ親しんだことが重要なコントロール変数であった.
結論:
- チャットGPTへの信頼は,ヘルスケア消費者の健康情報を採用するポジティブな決定因子です.
- 情報の質は信頼と採用に影響を与える重要な予測要因として現れた.
- 発見は,GenAIによって生成された健康情報の信頼と利用を促進するための経験的支援と実践的なガイドラインを提供します.
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