公平性,透明性,ワークライフバランスのためのAIベースのシフトスケジュールに関する看護師の見解
Maisa Gerlach1, Fabienne Josefine Renggli2, Jannic Stefan Bieri2
1School of Health Professions, Bern University of Applied Sciences, Murtenstrasse 10, Bern, 3008, Switzerland. maisa.gerlach@bfh.ch.
BMC nursing
|September 2, 2025
まとめ
AIベースのスケジューリングは 公平性と透明性を向上させることで 看護師の仕事と生活のバランスと 仕事の満足度を高めることができます しかし 人工知能の効率と 感情的・文脈的な考慮を 均衡させるには 人間の監督が不可欠です
科学分野:
- 医療管理
- 介護情報学
- 医療における人工知能
背景:
- ワーク・ライフ・バランス (WLB) は看護師の留守と仕事の満足度にとって極めて重要です.
- 従来のスケジュールは しばしばストレスや不公平さ そして高転職率につながります
- AIベースのスケジュールは より公正で透明なシフト分配の可能性を秘めています
研究 の 目的:
- AIベースのシフトスケジューリングに関する看護師のリーダー,常任看護師,臨時看護師の視点を探求する.
- AIスケジューリングシステムの公平性,透明性,およびWLBへの影響を評価する.
- 作業スケジューリングにおけるAIに関する要件と懸念を特定する.
主な方法:
- フォーカスグループ (FG) のインタビューを利用した質的研究設計.
- 21人の参加者が急症病院,ホームケア,そして介護施設にいました.
- 5つの主要なテーマに焦点を当てた分析のための知識マッピング方法
主要な成果:
- 現在のスケジュールは公平で透明性がないため,特に常任看護師は不満を抱いています.
- 人工知能のスケジューリングは 公平性を向上させ バイアスを減らすことができますが デパーソナライゼーションのリスクもあります
- 感情的,文脈的な要因に対処するために人間の監督が必要である.
結論:
- AIスケジューリングは看護師の公平性,透明性,WLBの改善の可能性を示しています.
- 統合の成功には 人工知能の効率と 人間の判断と協働のバランスが求められます
- 人的要素に取り組むことで テクノロジーが組織のニーズに適合し 看護師の満足度と維持率を向上させるのです
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