患者との交流中に通訳を利用するための2段階の訓練プログラム: 薬剤師学生のコミュニケーションスキルを向上させる
Sha-Phawn Williams1, Gabriela C Cipriano2, Kelly M Conn2
1Department of Clinical and Administrative Pharmacy Sciences, Howard University College of Pharmacy, 2300 4th St NW, Washington, DC 20059, United States of America.
Currents in pharmacy teaching & learning
|September 5, 2025
まとめ
このパイロットプログラムでは 薬剤師の学生に 医療用言語通訳の訓練が成功し 自信と技能が向上しました 患者は健康フェアでの生徒のコミュニケーションに 高い満足度を示した.
科学分野:
- 薬学教育
- プロフェッショナル間のコミュニケーション
- 健康に関する公平性
背景:
- 効果的なコミュニケーションは 患者のケアにおいて 特に多様な集団において 極めて重要です
- 医学的言語の障壁は 患者の理解と遵守を妨げます
- 薬剤師の学生は,通訳のサービスを効果的に使用するために専門的な訓練を必要とします.
研究 の 目的:
- 薬学博士の学生のための2段階のトレーニングプログラムを開発し,評価する.
- 学生の薬剤師が 医学言語の通訳を活用する能力を高めること
- 学生の自信と患者の満足度に対するトレーニングの影響を評価する.
主な方法:
- 仮想モジュールと標準化された患者との出会いを含む2段階のトレーニングプログラムが実施されました.
- プロフェッショナル2年生 (P2) の薬剤師は,通訳を利用してカウンセリングを行いました.
- 学生の自信と患者の満足度に関するプログラム前と後の評価が行われました.
主要な成果:
- 23人のP2の学生がプログラムを完了し,通訳の使用に自信を示しました.
- 学生の100%がトレーニングモジュールに満足し,94.4%が準備ができていると感じた.
- 患者は,健康フェアでの学生と通訳のコミュニケーションに高満足度 (100%) を報告しました.
結論:
- この2段階の訓練プログラムは 薬剤師の学生を医療通訳の利用に 効果的に準備します
- 学生は,訓練と習得したスキルに高い満足を示しました.
- このプログラムを 薬局のカリキュラムに組み込むことで 患者のコミュニケーションと体験を 向上させることができます
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