職場の要求、コントロール、および同一視が職務満足度の予測因子として
Samuel Fernández-Salinero1, Giulia Foti2, Gabriele Giorgi2
1Department of Psychology, Rey Juan Carlos University, 28922 Madrid, Spain.
まとめ
高い職務要求は職務満足度に悪影響を与えるが、能力開発や組織との強い同一視などのリソースはそれを向上させる。これらの要因を理解することは、従業員の幸福にとって重要である。
科学分野:
- 組織心理学
- 社会心理学
背景:
- 職務満足度は、組織の幸福と業績にとって不可欠である。
- 職務要求・リソースモデルと社会的アイデンティティ理論は、職務満足度を理解するための枠組みを提供する。
研究 の 目的:
- 職務特性(要求とリソース)、組織およびグループの同一視、および感情的職務満足度の関係を調査すること。
- 職務満足度を説明するために、職務要求・リソースモデルと社会的アイデンティティ理論を適用すること。
主な方法:
- 420人の雇用者(男性49%、女性51%)を対象とした横断研究。
- 職務要求(量、複雑さ)、職務リソース(能力開発、使用、意思決定の自由度)、および同一視(組織、グループ)を評価するオンラインアンケート。
- MIMICモデリングを使用して関係を分析した。
主要な成果:
- 高い職務量は職務満足度と逆相関していた。
- 能力開発と使用は職務満足度と正の相関があった。
- 組織およびグループの同一視は職務満足度を正に予測したが、タスクの複雑さと意思決定の自由度はそうではなかった。
結論:
- 職務設計(要求とリソース)と社会的アイデンティティ(組織およびグループの同一視)は、職務満足度の重要な予測因子である。
- 職務設計と社会的アイデンティティの要因を統合することは、従業員の幸福を改善するための組織戦略にとって不可欠である。
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