患者の経験と医療における母語使用に対する認識:ウェールズ人の視点
Maisie E Edwards1, Owen Bodger1, Menna Brown1
1Swansea University Medical School, Swansea University, Swansea, UK.
Journal of patient experience
|February 12, 2026
まとめ
ウェールズ語話者の多くは,好みの言語でプライマリケアを受けることができず,コミュニケーションとケアに影響を及ぼしています. ウェールズ語のサービスは,一般診療所 (GPs) で一貫して利用できるようにするため,政策の変更が必要である.
科学分野:
- 医療サービス 研究 医療サービス
- 社会言語学 社会言語学
- プライマリーケア医療 プライマリーケア医療
背景:
- 効果的な医療コミュニケーションは,患者の好みの言語を使用することに依存しています.
- ウェールズでは,一般診療所 (GPs) はウェールズ語標準 (WLS) の一貫性のない適用をしており,バイリンガルサービスの提供に影響しています.
- 独立したプライマリケア提供者はWLSに完全に縛られず,ウェールズ語サービスの格差を生み出しています.
研究 の 目的:
- ウェールズ語話者のWSLに対する認識を調査する.
- ウェールズでバイリンガルの一般診療 (GP) のケアに関する経験を調査する.
- プライマリケア環境で満たされていない言語のニーズを特定する.
主な方法:
- ミックスメソッドは,フォーカスグループと調査を組み合わせた研究です.
- ウェールズ語を話す361人に配布された調査.
- WLSに対する意識の分析と,双言語のGPケアに関する経験.
主要な成果:
- ウェールズ語話者の間でWLSの認知度が低い (27%)
- 言語の需要が十分に満たされていない: 71%がウェールズ語でのコンサルティングを提供しなかった.
- 英語圏の全般医の57%がウェールス語の相談を希望し,32%がウェールス語の話が多い地域では制限されていると感じている.
結論:
- ウェールズ語のプライマリケアサービスに対する明確な需要と強い願望があります.
- 現在のWLSの実施は,公平なバイリンガル提供には不十分です.
- ウェールズ語サービスの"積極的な提供"を促進する政策変更が推奨されています.
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