パンデミック下におけるエッセンシャルワーカーの仕事と生活の調和
Deljo Puthur1, Benita S Monica
1Saveetha School of Management, Saveetha Institute of Medical and Technical Sciences, Chennai, Tamil Nadu, India.
Background:
The COVID-19 pandemic has significantly disrupted the work-life balance of frontline workers by increasing workload, stress and exposure risks. Despite their crucial role, limited research has examined the specific factors influencing this balance, hindering the development of evidence-based interventions.
Aims:
This study explored the challenges frontline workers faced during the pandemic.
Methods:
A cross-sectional study was conducted amongst 112 frontline workers recruited through convenience sampling. Work-life balance, mental health and recreational activities were assessed using validated instruments. Data were analysed using factor analysis, multiple regression and ANOVA to identify determinants of work-life balance and evaluate the mediating role of recreational activities.
Results:
Three key factors-responsibility, flexibility and hierarchical culture-were identified as significant influences on work-life balance. Regression analysis showed that the pandemic accounted for approximately 50% of the variance in balance scores, while ANOVA further confirmed its substantial disruptive effect. Recreational activities played a mediating role, with flexibility and supportive organisational culture contributing positively to both mental health and overall well-being.
Conclusion:
The findings underscore the importance of organisational policies that promote flexible work arrangements, supportive supervisory structures and opportunities for recreational engagement. Such interventions are essential for protecting the well-being and resilience of frontline workers during health crises.
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