使用和滥用过程和结果数据来管理急性医疗保健的绩效:避免机构的耻辱
Richard Lilford1, Mohammed A Mohammed, David Spiegelhalter
1Department of Public Health and Epidemiology, University of Birmingham, UK. R.J.Lilford@Bham.ac.uk
Lancet (London, England)
|April 6, 2004
概括
外部机构不应使用比较结果数据来判断医院质量. 专注于直接测量临床标准对于真正改善患者护理更为有效.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 提高质量 提高质量
- 医疗绩效测量方法 医疗绩效测量方法
背景情况:
- 对医疗保健结果的外部监测有着悠久的历史.
- 比较结果指标 (例如死亡率,发病率) 容易被过度解释.
- 这种解释可能导致不公平的绩效管理策略,包括制裁和奖励.
研究的目的:
- 批判性地评估使用比较结果数据来判断医院质量.
- 在急性医疗环境中探索结果测量的局限性.
- 为改善医疗保健质量提出替代方法.
主要方法:
- 文献审查和对医疗保健结果监测现有实践的批判性分析.
- 基于比较数据,研究绩效管理策略的影响.
- 讨论不同临床背景下结果测量的有效性.
主要成果:
- 比较结果数据 (联赛表) 往往被过度解释,导致对护理质量的判断不准确.
- 这些措施在急性医疗环境中有效性有限,但在特定的高风险手术情况下可能有用.
- 医疗保健专业人员经常反对将结果数据用于奖励和惩罚系统.
结论:
- 外部代理人应避免使用比较结果数据来判断医院质量.
- 应将重点从结果测量转移到直接评估是否遵守临床和管理标准,以实现真正的改善.
- 结果数据对于内部研究和趋势监测是有价值的,但对于外部惩罚性判断是没有价值的.
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