错误报告和披露系统:来自医院领导人的观点
Joel S Weissman1, Catherine L Annas, Arnold M Epstein
1Institute for Health Policy, Massachusetts General Hospital, Boston 02114, USA. jweissman@partners.org
JAMA
|March 17, 2005
概括
医院领导人担心强制性报告系统会增加诉讼,减少内部错误报告,影响患者安全. 他们更有可能向国家报告严重的伤害,而不是轻微的伤害.
科学领域:
- 医疗保健政策 医疗保健政策
- 患者安全研究的研究.
- 医疗服务研究 医疗服务研究
背景情况:
- 医学研究所建议在医疗保健中强制实施错误报告系统.
- 强制性报告系统旨在提高患者的安全性和问责制.
研究的目的:
- 评估医院领导人对国家强制性错误报告系统的看法.
- 了解这些系统对内部报告,诉讼和患者安全的感知影响.
主要方法:
- 对医院首席执行官 (CEO) 和首席运营官 (COO) 进行了调查.
- 医院从具有不同强制性报告和公开披露政策的州中进行了选择.
- 受访者评估了假设的临床情景,以衡量报告的可能性.
主要成果:
- 大多数领导人认为,强制性,非机密的系统将阻止内部报告,并增加诉讼.
- 大多数领导人赞成医院和专业人员的保密性,尽管公开披露的州更愿意公布医院名称.
- 超过90%的人会向州报告患者的严重伤害,但较少的人会报告中度或轻微伤害.
结论:
- 医院领导人对强制性,非保密报告系统对内部报告,诉讼和患者安全的影响表示严重担忧.
- 虽然支持患者披露,但领导人不太倾向于向国家系统报告不那么严重的事件.
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