让忽视变得不可见:挪威养老院工作人员之间的定性研究
Stine Borgen Lund1, John-Arne Skolbekken1, Laura Mosqueda2
1Department of Public Health and Nursing, Norwegian University of Science and Technology (NTNU), 7491 Trondheim, Norway.
Healthcare (Basel, Switzerland)
|May 27, 2023
概括
养老院的疏忽往往没有被报告,因为工作人员低估了"错过的护理",并犹不决地报告自己的或同事的疏忽. 这种隐形性损害了居民的安全和护理质量.
科学领域:
- 老年学是指老年学的学科.
- 护理科学 护理科学
- 医疗保健管理的管理
背景情况:
- 养老院居民的基本护理需求经常被忽视,影响患者的安全和护理质量.
- 护理人员在识别和潜在地延续疏忽护理实践方面发挥着至关重要的作用.
研究的目的:
- 调查养老院工作人员如何报告和沟通忽视的情况.
- 创造关于养老院内疏忽报告动态的新知识.
主要方法:
- 使用构造主义立足理论进行定性设计.
- 通过五次重点小组讨论 (20名参与者) 和10次个人访谈收集的数据.
- 参与者包括来自挪威17家养老院的护理人员.
主要成果:
- 个人和组织因素往往使忽视变得看不见.
- 工作人员可能会淡化或未能将"错过的护理"视为疏忽,导致报告不足.
- 拒绝承认或披露个人或同行疏忽的做法有助于隐形.
结论:
- 由于报告实践,忽视的持续隐形性对养老院居民的安全和护理质量构成长期风险.
- 解决报告障碍对于改善护理标准和居民福祉至关重要.
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