聊天机器人正在入侵我们:在健康领域的进化,应用,机遇和新出现的问题上的地图点
1Centre Tisp, Istituto Superiore di Sanità, 00161 Roma, Italy.
Life (Basel, Switzerland)
|May 27, 2023
概括
聊天机器人提供了新的机会,但也带来了跨领域的风险,特别是在医疗保健领域. 这项研究探讨了聊天机器人的演变,应用和挑战,并建议对健康应用进行综合的跨领域评估.
科学领域:
- 计算机科学 计算机科学
- 医疗信息学 医疗信息学
- 社会学 社会学 社会学
背景情况:
- 聊天机器人越来越多地融入社会,提供了机会和挑战.
- 它们的影响跨越多个部门,对健康领域产生重大影响.
- 解决这些影响需要全面了解聊天机器人技术及其对社会的影响.
研究的目的:
- 对聊天机器人进行深入检查.
- 绘制它们的技术演变,当前的应用,以及潜在的好处和问题.
- 具体来说,分析它们在卫生领域的作用和影响.
主要方法:
- 聊天机器人技术演变的审查.
- 对跨领域应用和预期效益的分析.
- 在卫生领域使用聊天机器人的系统文献综述.
主要成果:
- 确定了聊天机器人在医疗保健中的关键兴趣领域和机会.
- 强调需要协同,多领域的评估倡议.
- 揭示了与健康中聊天机器人使用相关的潜在心理和行为问题.
结论:
- 建议在聊天机器人的综合,多领域评估方面采取协调一致的努力.
- 持续监测各部门之间的聊天机器人集成,特别是卫生领域,至关重要.
- 有必要主动识别和减轻心理和行为风险.
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