流产澳大利亚:使用以人为本的设计方法来设计和开发一个受流产影响的网站
Jade Bilardi1,2,3, Amy Webb1,2, Van-Hau Trieu4
1Central Clinical School, Monash University, Melbourne, VIC, Australia.
Frontiers in public health
|May 30, 2023
概括
澳大利亚流产网站使用以人为中心的设计开发,成功满足了寻求流产支持的用户的需求. 这种方法为创建有效的数字健康资源提供了蓝图.
科学领域:
- 数字健康数字健康
- 以人为中心的设计
- 妇女健康 妇女健康
背景情况:
- 经历流产的澳大利亚人需要特定于地区的,可访问的,基于证据的,专家知情的在线支持.
- 现有的资源可能无法充分满足这些特定的用户需求.
研究的目的:
- 设计,开发和评估澳大利亚流产网站.
- 在整个开发过程中利用以人为中心的设计原则.
主要方法:
- 一个以人为中心的四阶段设计过程:理解,定义,设计,评估.
- 数据收集包括采访,桌面研究,人格发展和可用性测试.
- 内容开发由专家咨询委员会指导.
主要成果:
- 用户研究确定了关于流产经历和支持需求的11个关键主题.
- 设计元素,包括语气 (平静,同情,充满希望,权威) 的发展.
- 与最终用户进行的可用性测试表明,网站的设计,内容和可用性具有很高的可接受性.
结论:
- 澳大利亚流产网站成功满足了用户的需求,并受到好评.
- 以人为中心的设计为开发针对敏感女性健康问题的数字健康资源提供了有价值的框架.
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