职业之间的紧张关系:综合护理如何从更好地理解和管理冲突的观点和需求中受益?
Malte Haring1, Felix Freigang2, Martin Gersch3
1Hannover Medical School, Institute of Epidemiology, Social Medicine and Health System Research, Carl-Neuberg-Str. 1, 30625 Hannover, Germany.
International journal of integrated care
|May 30, 2023
概括
在医疗保健系统的变化过程中,紧张局势是不可避免的,特别是在综合护理中. 建设性地管理这些专业矛盾可以利用它们的创造性潜力,以成功实施和员工参与.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 系统科学 系统科学
背景情况:
- 从分散型护理模式向综合型护理模式的过渡带来了固有的挑战.
- 医疗保健专业人员之间的合作对于成功的综合护理至关重要.
- 专业间的矛盾可能会影响医疗保健系统的变化过程.
研究的目的:
- 探索紧张局势在实施综合护理中的作用.
- 为建设性地管理职业间紧张局势提供战略.
- 突出紧张局势作为变革催化剂的潜力.
主要方法:
- 在综合护理环境中对专业间动态的定性分析.
- 案例研究方法检查变化过程.
- 关于医疗保健中的冲突管理的文献综述.
主要成果:
- 在综合护理过渡过程中,由于职业矛盾而产生的紧张关系是不可避免的.
- 建设性地管理紧张局势可以带来积极的结果.
- 识别和分析紧张局势是有效领导力的关键.
结论:
- 避免紧张局势的效果不如建设性管理.
- 利用紧张局势的创造性潜力可以推动成功的综合护理实施.
- 领导层关注分析和管理紧张局势对于吸引员工至关重要.
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