印度质量管理专业人员对医院认证影响的看法:基于调查的多中心研究
Lallu Joseph1, Vijay Agarwal2, Umashankar Raju3
1Quality Management Cell, Christian Medical College, Vellore, India.
Global journal on quality and safety in healthcare
|June 1, 2023
概括
医院工作人员通常对医疗保健认证持乐观态度,管理人员和新认证机构的管理人员表现出最积极的看法. 教育是解决任何关于认证的持久怀疑的关键.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高质量
- 组织行为 组织行为
背景情况:
- 医疗保健认证对其对服务质量和组织绩效的影响进行了辩论.
- 有些人认为认证是有益的,而另一些人则认为它是官僚和耗时的.
- 了解医疗保健专业人员的看法对于有效的认证实施至关重要.
研究的目的:
- 评估医院工作人员对医疗保健认证的看法.
- 确定认证的持续时间是否会影响员工的看法.
- 确定医疗保健专业人员接受认证的潜在障碍.
主要方法:
- 进行了一项横截面的描述性研究.
- 从415名受访者收集数据,使用30项调查问卷.
- 统计学意义是使用小于0.05.05的概率值 (p) 来确定的.
主要成果:
- 显著多数参与者 (p < 0.001) 对所有30个认证项目都做出了积极反应.
- 管理员报告说,他们对认证的影响的看法比医生和护士更为积极 (p < 0.05).
- 1-4年认证的医院的员工比4-12年认证的医院的员工更有利 (p < 0.05).
结论:
- 医疗保健专业人员对认证影响的看法可能是一个重大障碍.
- 教导医疗保健专业人员认证的好处是必不可少的.
- 解决对认证的愤世嫉俗对于成功实施计划至关重要.
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