多团队互动网络的自然观测:危机管理团队对认知的影响
Jukrin Moon1, Farzan Sasangohar1,2, S Camille Peres1,2
1Department of Industrial and Systems Engineering, Texas A&M 1University, College Station, TX, USA.
Ergonomics
|June 2, 2023
概括
了解多学科危机管理团队 (CMT) 的互动是有效协调的关键. 观察到的角色往往不同于预期的角色,强调需要通过互动分析来研究团队认知.
科学领域:
- 认知科学是一种认知科学.
- 团队动态 团队动态
- 危机管理 危机管理
背景情况:
- 互动对于理解多学科危机管理团队 (CMT) 的认知至关重要.
- 关于团队间互动如何塑造多团队系统认知功能和协调的知识有限.
- 调查预期和观察到的角色之间的差距对于有效的CMT操作至关重要.
研究的目的:
- 在组件CMT中描述和比较预期的角色 (RAI) 和观察到的角色 (RAO).
- 分析CMT如何适应管理信息需求的复杂性.
- 探索多CMT系统中互动对认知功能的影响.
主要方法:
- 使用半结构面试的主题分析进行定性综合,以定义RAI.
- 在模拟训练环境中实时观察多团队交互网络,以定义RAO.
- 节点中心性衡量分析组件CMT的相对重要性.
主要成果:
- 在CMT的预期角色 (RAI) 和观察到的角色 (RAO) 之间发现了不一致性.
- 展示了CMT内部和跨越CMT的信息需求管理的复杂性.
- 强调了在多团队系统中塑造认知过程中的互动的重要性.
结论:
- 在多CMT系统中的认知必须通过相互作用的镜头来研究.
- 对CMT角色的书面或口头指导方针可能不足以应对复杂的危机管理.
- 研究结果表明,需要根据观察到的相互作用改进CMT的设计,培训和评估.
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