瑞士养老院的行政负担及其与护理工作者的结果的关系 - - 一项多中心的横截面研究
Dietmar Ausserhofer1,2, Waltraud Tappeiner1, Heike Wieser1
1Claudiana Research, College of Health Care-Professions, Bolzano-Bozen, Italy.
养老院护理人员面临着相当大的行政负担,许多人花费数小时处理文件等任务. 这种负担与离开职业的意图增加有关,突出了需要工作负载管理的需要.
科学领域:
- 老年学和衰老研究研究.
- 医疗保健管理和行政管理
- 护理和相关卫生专业
背景情况:
- 养老院的护理工作者经常从事组织和管理任务,通常被认为是间接的护理活动.
- 护理人员认为,文件等行政任务是负担,增加了工作量,减少了居民直接照顾的时间.
- 关于养老院行政任务的类型,范围和执行者以及它们对护理工作者结果的影响,目前的研究有限.
研究的目的:
- 描述瑞士养老院护理人员所面临的行政负担.
- 调查行政负担与关键护理工作者结果之间的关联:工作不满,情绪疲劳和意图离开工作或职业.
主要方法:
- 这是一项多中心,横截面的研究,利用了2018年瑞士养老院人力资源项目的调查数据.
- 包括来自118个瑞士养老院的2,207名护理人员 (注册护士,执照实践护士).
- 通过调查问卷收集有关行政任务,负担,人员,领导,护理配额和工人结果的数据;使用通用线性混合模型进行分析.
主要成果:
- 绝大多数护理工作者 (73.9%) 报告了严重的行政负担.
- 三分之一的护理工作者每天花两小时或更长时间处理行政任务,其中医疗记录文件是最繁的 (75.3%).
- 较高的行政任务负担与打算离开职业的可能性更高有关 (OR=1.24).
结论:
- 这项研究提供了对养老院护理工作者所面临的行政负担的初步见解.
- 减少护理人员的行政任务,可能通过将其重新分配给行政人员,可以减轻工作量.
- 优化行政任务分配可能会提高养老院护理工作人员的工作满意度和保留率.
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