下面,超越倦怠:解决原因
Sherry Bright1, Read Pierce1,2,3, Gigi Dunn4
1Tulane University-School of Public Health and Tropical Medicine, New Orleans, LA, USA.
The Permanente journal
|June 5, 2023
概括
医疗保健疲劳源于系统性问题,而不仅仅是个人问题. 通过创伤信息化的方法解决根本原因可以改变医疗保健系统并改善员工的福祉.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 神经科学是一个神经科学.
背景情况:
- 医疗保健专业人员面临着倦怠,导致医疗错误,脱离,以及磨损.
- 目前的策略往往解决症状,而不是燃烧的潜在系统原因.
- 工作系统可能无意中造成创伤和道德伤害,影响工作表现和幸福感.
研究的目的:
- 通过关注系统性原因,为医疗保健倦怠提供一个新的视角.
- 探索了解和解决员工和组织困境的根本原因的策略.
- 提出一个路线图,为创伤提供信息,治愈医疗保健生态系统.
主要方法:
- 分析导致医疗保健中倦怠和疲劳的系统因素.
- 探索来自神经科学和其他领域的证据,以告知系统设计.
- 开发一种整体的,因果解决的方法,而不是传统的解决问题方法.
主要成果:
- 现有的医疗保健系统经常伤害工人,并阻碍提供高质量的护理.
- 缺乏以证据为基础的创伤信息支持加剧了倦怠.
- 可持续的解决方案需要从解决问题转向解决原因.
结论:
- 向治愈生态系统的系统转型对于医疗保健的可持续性至关重要.
- 以创伤为基础的方法对于重新设计工作系统和支持福祉至关重要.
- 解决困扰的根本原因对于持续的组织绩效和满足医疗保健需求至关重要.
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