在开发慢性疼痛电子健康干预中使用Personas:范围审查和叙事综合
Sara Laureen Bartels1, Afra S Taygar1,2, Sophie I Johnsson1
1Department of Clinical Neuroscience, Karolinska Institutet, Stockholm, Sweden.
Internet interventions
|June 5, 2023
概括
虚构的用户档案,称为Personas,有助于为慢性疼痛患者开发电子健康干预措施. 然而,对于创建和使用这些Personas,通常缺乏明确的指导方针,这会影响电子健康创新.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 疼痛管理 疼痛管理
背景情况:
- 行为电子健康干预对于慢性疼痛自我管理和福祉至关重要.
- 以用户为中心的方法对于开发有效的电子健康干预措施至关重要,但患者参与可能具有挑战性.
- 人物或虚构的用户配置文件可以代表患者的需求,并指导设计过程.
研究的目的:
- 为开发慢性疼痛行为电子健康干预提供Persona使用的全面概述.
- 在这种情况下,确定与使用Personas相关的好处和挑战.
主要方法:
- 在文献数据库和注册表中进行系统的文献搜索.
- 选6830个搜索结果和351个完整文本.
- 2017年至2022年间发表的10项同行评审研究的叙述综合.
主要成果:
- 十项研究使用"疼痛人物"来促进用户的理解和促进团队讨论.
- 人类是基于定性和/或定量数据,在五项研究中提供了描述性细节.
- 创建Personas的过程仅在一半的研究中得到了详细说明.
结论:
- 人被认为在慢性疼痛的电子健康发展中很重要,但设计准则并未得到一致的遵循或沟通.
- 解决Persona使用的好处和挑战可以增强未来的eHealth在疼痛管理方面的努力.
- 提高透明度和遵守指南可以提高慢性疼痛电子健康创新的质量.
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