隐藏的伤害:微型攻击对心理安全和医生倦怠的影响
Vimal Desai1, Antonio Hernandez Conte1, Vu T Nguyen1
1Department of Anesthesiology, Southern California Permanente Medical Group, Pasadena, CA, USA.
The Permanente journal
|June 9, 2023
概括
医疗保健中的微型攻击伤害了边缘化群体,并创造了不安全的环境,导致医生倦怠并影响了患者的护理. 解决这些问题对于组织福祉和改善医疗保健质量至关重要.
科学领域:
- 医疗保健管理的管理
- 职业健康心理学 职业健康心理学
- 医学教育 医学教育
背景情况:
- 微型攻击在所有医疗保健机构中普遍存在,以各种形式表现出来.
- 妇女和少数群体在医疗培训和实践中面临边缘化,导致不安全的工作环境.
- 心理上不安全的环境和医生倦怠是相互关联的,并相互加剧.
研究的目的:
- 突出在医疗保健中微型攻击的普遍性.
- 为了强调微型攻击,不安全的工作环境和医生倦怠之间的联系.
- 倡导同时采取干预措施,解决微型攻击和心理安全问题.
主要方法:
- 微侵略形式和影响的定性分析.
- 检查工作场所环境与医生幸福感之间的关系.
- 关于不安全心理环境在医疗保健中的后果的文献综述.
主要成果:
- 微型攻击对心理不安全的医疗保健环境有很大影响.
- 医生倦怠是在这样的环境中工作的直接结果.
- 这些问题会对患者护理质量产生负面影响,并带来大量的组织成本.
结论:
- 对于医疗机构来说,同时解决微型攻击和心理不安全问题至关重要.
- 干预措施可以减少医生倦怠,减少轮流,并提高患者的护理.
- 打击微型攻击需要个人,组织和管理机构的持续,多层次的努力.
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