在社交媒体上减轻有关COVID-19传染病的错误信息:一个概念框架
Sivile Manene1, Charity Hove1, Liezel Cilliers1
1Department of Information Systems, Faculty of Management and Commerce, University of Fort Hare, East London, South Africa.
Jamba (Potchefstroom, South Africa)
|June 9, 2023
概括
COVID-19信息流行病给用户带来了大量的信息和错误信息. 这项研究制定了一个框架,以帮助社交媒体平台和用户减轻健康错误信息,改善健康结果.
科学领域:
- 公共卫生 公共卫生
- 信息科学 信息科学 信息科学
- 社会媒体研究 社交媒体研究
背景情况:
- 2019年冠状病毒病 (COVID-19) 流行病伴随着"传染病",其特点是信息的压倒性量和社交媒体上错误信息的快速传播.
- 卫生组织警告说,未经检查的社交媒体错误信息对公共健康构成重大威胁.
- 在社交媒体平台上缺乏信息认证,加剧了健康危机期间的错误信息问题.
研究的目的:
- 开发一个概念框架,以缓解COVID-19社交媒体传染病中的错误信息.
- 为社交媒体平台和用户提供可行的策略,以打击健康错误信息.
- 加强在社交媒体平台上的健康信息管理.
主要方法:
- 进行了结构化的文献审查,分析了过去四年的学术出版物,重点关注COVID-19大流行期间的社交媒体信息流行.
- 采用主题和内容分析方法,从选定的学术数据库中综合发现.
- 活动理论被用作开发概念框架的理论基础.
主要成果:
- 开发的框架概述了旨在解决社交媒体上的错误信息的具体策略和活动.
- 该框架针对社交媒体平台和个人用户的干预措施.
- 分析证实了与社交媒体信息流行期间传播的错误信息相关的负面健康结果.
结论:
- 在制定的框架内实施这些战略可以有效地管理社交媒体上的健康信息.
- 该框架提供了一种切实可行的方法,以减少大流行期间错误信息的传播.
- 建议利益相关者利用该框架,通过打击错误信息来改善公共卫生结果.
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