在过渡到新的电子健康记录系统后,从当前状态工作流评估中学习的方法和经验教训
Claire Hayes Watson1,2, Anthony Masalonis3,1,4, Tim Arnold5,6
1Visionary Consulting Partners, LLC, Washington, DC.
Perspectives in health information management
|June 9, 2023
概括
当前状态工作流评估 (CSWFA) 方法有助于通过记录流程和识别用户需求来优化电子健康记录 (EHR) 的实施. 这种方法确保了更顺的过渡,改善了用户体验和患者安全.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健管理的管理
- 系统工程 系统工程
背景情况:
- 电子健康记录 (EHR) 系统的过渡是复杂的,需要对现有的医疗保健操作有充分的了解.
- 成功实施EHR取决于将新系统与临床和行政工作流程保持一致.
研究的目的:
- 介绍一种新的方法,用于在EHR系统过渡期间进行当前状态工作流评估 (CSWFA).
- 详细说明CSWFA如何提取和记录关键信息,如业务流程,要求,解决方案和问题.
主要方法:
- 一个多学科团队进行了临床和行政职能的CSWFA.
- 流程图被用来记录业务流程.
- 整合了定性方法来探索数据模式和关系.
主要成果:
- 在CSWFA成功地引起和记录用户界面问题和培训缺口.
- 该方法确保了利益相关者在整个评估过程中的参与.
- 该研究为数据驱动的支持举措提供了一个框架.
结论:
- 描述的CSWFA方法提供了一个结构化的方法来优化EHR实施.
- 整合定性方法可以提高对用户体验,生产力和患者安全的理解.
- 这种方法支持知情决策,以成功采用医疗保健系统技术.
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