评估COVID-19对社区药房环境中患者获得护理的影响
Huy T Hoang1, Dorsa Saghira1, Mary Finch1
1Pacific University Oregon School of Pharmacy.
COVID-19大流行改变了患者如何获得社区药房服务,增加了远程医疗和分娩使用. 许多患者在流行病后继续进行药物管理的这些变化.
科学领域:
- 药房实践 在药房实践中
- 公共卫生 公共卫生
- 医疗保健服务研究 医疗服务研究
背景情况:
- 社区药房在COVID-19大流行期间调整了服务,以尽量减少感染风险.
- 患者获得药物的机会转向了开车服务,路边接送和家庭配送.
- 在疫情期间,社区药房中患者利用药物管理服务 (MMS) 的研究有限.
研究的目的:
- 在COVID-19大流行期间评估社区药房药物管理服务 (MMS) 患者利用情况的变化.
- 了解疫情相关的变化如何影响患者获得和使用药房服务.
主要方法:
- 定性研究涉及35名使用慢性处方药的患者 (≥18岁) 的电话或视频采访.
- 患者从社区药房设置中招募.
- 用描述性统计和定性主题分析来分析采访数据.
主要成果:
- 患者报告说,他们越来越多地使用远程医疗,技术,邮件配送和路边取药.
- 31.4%的患者使用了处方配送服务,并打算继续使用.
- 一些患者经历了医疗保健互动的减少,药房处理延迟或技术障碍; 58%的患者报告MMS利用没有变化.
结论:
- 随着COVID-19大流行,患者与社区药房服务的接触发生了重大变化.
- 这些发现突显了药物获取和使用的变化,为未来的药房服务模式提供了信息.
- 社区药房可以利用这些见解来优化医疗危机期间的患者护理.
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