在一个单一机构的远程医疗初次体验.
Deborah T Glassman1, Ajay K Puri1, Sarah Weingarten1
1Department of Urology, Sidney Kimmel Medical College, Thomas Jefferson University, Philadelphia, Pennsylvania.
Urology practice
|June 14, 2023
概括
视频检查是有效的管理各种泌尿病的条件与高的患者满意度,无论患者的年龄或旅行距离. 对供应商的满意度始终很高,尽管对系统的满意度可能有所不同.
科学领域:
- 泌尿器科 泌尿器科 泌尿器科 泌尿器科
- 远程医疗远程医疗
- 医疗保健服务研究 医疗服务研究
背景情况:
- 与面对面的咨询相比,视频访问越来越多地被认为是有效的,患者满意度也越来越高.
- 在不同泌尿病诊断中评估患者对远程医疗的满意度对于优化远程护理至关重要.
- 了解患者人口统计学 (如年龄和旅行距离) 对虚拟访问的满意度的影响很重要.
研究的目的:
- 评估患者对泌尿器科视频诊所的满意度,按诊断分层.
- 确定特定的泌尿病状况是否更适合远程管理.
- 调查患者年龄和诊所距离对远程医疗满意度的影响.
主要方法:
- 对611次泌尿外科远程医疗接触的回顾性审查.
- 患者满意度评估使用利克特尺度对提供商和平台进行评估.
- 统计分析包括Spearman对年龄/距离的相关性和诊断差异的ANOVA.
主要成果:
- 47.2%的患者完成了调查;平均年龄54.4岁,平均距离44.6英里.
- 患者提供者 (4.94/5) 和系统 (4.63/5) 的高平均满意度得分.
- 基于诊断的满意度没有显著差异;年龄和系统满意度之间的负相关性 (p=0.025).
结论:
- 视频访问表明,在各种泌尿病诊断和患者距离方面,患者满意度很高.
- 无论诊断如何,提供者满意度仍然很高.
- 患者对远程医疗系统的满意度可能是可变的,并且可能受到年龄等因素的影响.
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