在门诊手术中自行安排办公室访问的适当性
Kyle Plusch1, Jack Carfagno2, Michael Rivlin1
1Division of Hand and Wrist Surgery, Rothman Orthopaedic Institute at Thomas Jefferson University, Philadelphia, PA.
The Journal of hand surgery
|June 15, 2023
概括
患者在线自行安排手和手腕手术预约与传统安排一样合适. 该系统可以提高患者的访问权限和自主权,同时减少行政工作量.
科学领域:
- 整形外科手术 整形外科手术
- 医疗信息学 医疗信息学
- 患者获得护理的机会
背景情况:
- 在线患者门户网站越来越多地被采用来获得医疗保健.
- 自动调度系统旨在提高患者的便利性和行政效率.
- 评估自我安排预约的适当性对于高质量的患者护理至关重要.
研究的目的:
- 评估患者在手和手腕手术科内自行安排的门诊诊所的适当性.
- 为了比较在线自我调度与传统呼叫中心调度的适当性.
主要方法:
- 一项对128个新患者访问笔记的回顾性审查 (64个自行安排,64个传统安排).
- 外科医生在1-10级别上对访问的适当性进行评价;主要诊断和治疗计划被记录下来.
- 对自行安排与传统安排的访问的适当性得分使用两样样本t测试进行了比较.
主要成果:
- 自主安排和传统安排的访问均获得了8.4分之10的平均适当性得分.
- 计划性手术发生在10.9%的自行安排的访问和12.5%的传统安排的访问中.
- 评审者之间的平均分数差异为1.7,这表明评审者之间的可靠性很高.
结论:
- 在手和手腕手术中,自行安排的门诊访问与传统的预定访问的适当性几乎相同.
- 在线自我安排系统提供了可比的护理质量,同时可能增加患者的自主权和减少行政负担.
关键词:
手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手术手 ...实践管理的管理实践.自我调度的时间表.基于网络的日程安排相关概念视频
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