数字化世界中的支持提供:通过不同的沟通道进行社交分享的后果
1Utrecht University, the Netherlands.
Current opinion in psychology
|June 17, 2023
概括
在网上分享情感体验可以有效,如果听众是响应. 分享的质量,无论是在线还是面对面,取决于听众.
科学领域:
- 心理学 心理学 心理学
- 沟通研究 沟通研究
- 人与计算机的交互
背景情况:
- 情感分享是人类的一个基本行为.
- 数字平台的兴起使分享从面对面转向计算机介导的环境.
- 了解不同沟通道对幸福感的影响至关重要.
研究的目的:
- 审查共享增强情感和关系福祉的条件.
- 评估计算机媒介共享是否适合促进这些条件.
- 综合研究人类与虚拟代理分享的有效性.
主要方法:
- 通过分享获得幸福的条件的文献综述.
- 分析计算机介导通信 (CMC) 与听众响应能力相关的特征.
- 综合实证研究,比较面对面,CMC与人类,CMC与虚拟代理.
主要成果:
- 听众的响应能力是分享情感的积极结果的关键,无论沟通道如何.
- 不同的沟通道 (面对面,CMC) 在促进特定类型的听众反应的能力上有所不同.
- 计算机媒介共享的有效性取决于道能够支持响应式交互的能力.
结论:
- 分享的情感和关系上的好处取决于听者的反应能力.
- 频道特征会影响响应的类型和质量,影响说话者的幸福感.
- 未来的研究应该考虑细微的道效应对情感共享的动态.
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