简单性和可预测性:对交易性工作者心理流动的现象学研究
Steven R Clapp1, Waldemar Karwowski1, P A Hancock2
1Department of Industrial Engineering and Management Systems, University of Central Florida, Orlando, FL, United States.
Frontiers in psychology
|June 19, 2023
概括
这项研究探讨了心理流动,一种深度参与的状态,在交易性工作者. 研究结果揭示了受限于创造力的角色中的个人如何仍然可以体验流动,提高工作满意度和绩效.
科学领域:
- 心理学 心理学 心理学
- 组织行为 组织行为
- 人与计算机的交互
背景情况:
- 心理流,以挑战和技能的平衡为特征,通常在富有创造性和代理活动中观察到.
- 交易性工作角色,通常被认为缺乏创造力和代理权的机会,在流量研究中未得到充分探索.
研究的目的:
- 调查在交易角色的工人中心理流动的活着经验.
- 了解如何在工作环境中实现流动,在工作环境中通常不期望创造力和代理.
主要方法:
- 采用了一个解释性的现象学分析 (IPA) 方法.
- 与17名成年人在交易性工作角色中进行了半结构化采访.
主要成果:
- 确定了与参与者在交易工作中的流体验相关的共同主题.
- 描述了两种广泛的流动类型,参与者在工作过程中实现一种类型.
- 将参与者的经验映射到流动的九个常规维度中,并确定了影响非任务工作系统因素.
结论:
- 心理流动可以在交易性工作环境中实现,挑战关于其先决条件的传统假设.
- 了解不同工作环境中的流动细微差别可以为提高员工参与度和福祉的策略提供信息.
- 建议进行进一步的研究,以探索促进非创造性角色流动的特定机制和上下文因素.
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