对数字同行支持监督标准的联合制作的介绍:定性研究
Caroline Collins-Pisano1, Michael Johnson2, George Mois3
1Department of Psychiatry, Dartmouth College, Hanover, NH, United States.
JMIR human factors
|June 19, 2023
概括
数字同行支持缺乏正式的监督标准,需要技术能力,隐私和工作与生活平衡的指导方针. 制定这些标准对于有效和道德的数字同行支持服务至关重要.
科学领域:
- 数字健康数字健康
- 心理健康服务 心理健康服务
- 同行支持同行支持
背景情况:
- 数字同行支持通过克服可访问性障碍,改善了对医疗服务的参与.
- 监管标准对于保持合格的数字同行支持实践和支持专家至关重要.
研究的目的:
- 为数字同行支持监督标准的发展提供信息.
- 为监督者引入指导方针,以培养数字同行支持专业能力.
主要方法:
- 招募同行支持专家,通过国际电子邮件列表服务提供数字服务.
- 进行了四个1小时的重点小组,共有59名参与者.
- 使用快速和严格的定性数据分析,并与会员反进行验证.
主要成果:
- 确定了数字同行支持监督标准的11个主题.
- 关键主题包括技术能力,隐私/保密以及数字化交付教育.
- 其他主题包括行政指导方针,工作与生活平衡以及专家的情感支持.
结论:
- 现有的面对面同行支持标准需要适应数字环境.
- 数字同行支持需要技术,隐私,工作与生活平衡以及情感支持的具体标准.
- 缺乏数字标准可能会导致道德违规,劳动力压力和服务效率下降.
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