对于急性和慢性疾病管理的多站点,多区域远程患者监测计划的患者满意度:基于调查的分析
Tufia C Haddad1, Karla C Maita2, Jonathan W Inselman1
1Center For Digital Health, Mayo Clinic in Minnesota, Rochester, MN, United States.
Journal of medical Internet research
|June 21, 2023
概括
远程患者监控 (RPM) 为患者提供了一种可靠的方法来在家中管理健康. 患者报告说,他们对RPM程序的满意度和舒适度很高,这表明医疗保健服务的转变取得了成功.
科学领域:
- 医疗保健管理的管理
- 患者体验研究 研究研究
- 数字健康数字健康
背景情况:
- 远程患者监控 (RPM) 能够在传统临床环境之外提供持续的护理.
- 患者参与对于成功的RPM结果和质量改善至关重要.
- 了解患者的经验对于改善家庭疾病管理至关重要.
研究的目的:
- 描述患者对多站点RPM程序的体验和满意度.
- 为了评估患者的舒适性和参与在家中管理急性和慢性疾病的参与.
主要方法:
- 一项患者体验调查通过电子邮件发送给8535名RPM计划参与者.
- 调查包括19个关于舒适度,设备,沟通和整体体验的问题.
- 对调查数据进行了使用频率分布和百分比的描述性分析.
主要成果:
- 37.16%的响应率; 95.23%的完成率.
- 88.97%的人觉得在家里管理健康是很舒服的; 93.58%的人对RPM计划感到满意.
- 92.76%的人会推RPM; 技术易于使用没有年龄差异; 教育水平较低与感觉更了解相关.
结论:
- 该RPM程序是一个可靠的模型,用于管理医院以外的急性和慢性疾病.
- 参与者报告了优秀的整体体验和对家庭医疗管理的高度满意度.
- RPM促进了有效和舒适的以患者为中心的护理服务.
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