在医院收集患者报告的结果和经验 (PRO) 数据的能力建设
Samia Saeb1, Lisa M Korst2, Moshe Fridman2
1Department of Obstetrics and Gynecology, Cedars-Sinai Medical Center, Los Angeles, CA, USA.
Maternal and child health journal
|June 22, 2023
概括
为患者报告结果 (PRO) 收集数据而建立医院能力是复杂的. 成功需要在多个项目里程碑中解决领导力,IT和患者参与等组织因素.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 医疗保健服务研究 医疗服务研究
- 组织能力建设 组织能力建设
背景情况:
- 患者报告结果 (PRO) 数据对于医疗保健质量测量至关重要.
- 许多医疗保健系统收集PRO,但组织收集和共享数据的能力仍然是一个挑战.
- 改善分娩体验是质量改进倡议的一个关键目标.
研究的目的:
- 确定促进PRO数据收集能力建设的因素.
- 在16家医院的学习协作中检查这些因素.
- 了解实施PRO数据收集以提高质量的过程.
主要方法:
- 使用了定性案例研究方法.
- 一个概念框架指导了这项研究,将组织能力和激励与项目里程碑联系起来.
- 使用关键事件跟踪分析了四个项目里程碑 (协议,系统设计,系统开发和运营,实施).
主要成果:
- 在各个医院中,PRO数据收集的实施方式有很大差异.
- 医院能力在八个关键方面受到限制:激励,领导力,政策,操作系统,信息技术,法律方面,跨医院合作和患者参与.
- 确定了每个维度的能力建设轨迹.
结论:
- 在质量改进协作中成功实施PRO数据收集,取决于多种组织能力.
- 解决这八个维度对于实现项目里程碑至关重要.
- 该研究提供了对优化PRO数据收集流程在医疗保健环境中的洞察力.
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