医生对EHR可用性的看法:从2010年到2021年进行的四项大型跨部门调查的结果
Tinja Lääveri1,2, Johanna Viitanen1
1Aalto University, Department of Computer Science, Espoo, Finland.
Studies in health technology and informatics
|June 22, 2023
概括
芬兰卫生中心的医生对电子健康记录 (EHR) 系统的体验有所改善,但在公共医院的体验有所恶化. 长期监测EHR可用性对于系统开发至关重要.
科学领域:
- 医疗信息学 医疗信息学
- 人与计算机的交互
- 医疗系统工程 医学系统工程
背景情况:
- 电子健康记录 (EHR) 系统对于医疗保健质量至关重要.
- 医生对电子病历可用性的不满与倦怠有关.
- 长期可用性研究很少,但对于系统改进至关重要.
研究的目的:
- 评估芬兰医生对电子病历可用性和用户体验的长期趋势.
- 为了确定医生在卫生中心和医院之间的电子健康记录经验的差异.
主要方法:
- 在2010年,2014年,2017年和2021年,在芬兰医生 (n=3,929-4,628) 中进行了四项国家横截面可用性调查.
- 数据收集的重点是最终用户的体验和对EHR系统的看法.
- 分析对比了随着时间的推移和在不同的医疗保健环境中对可用性的看法.
主要成果:
- 公共卫生中心的医生报告说,在研究期间,EHR可用性感知有所改善.
- 公共医院的医生经历了停滞或恶化的EHR可用性,只有系统响应性显示改善.
- 在不同医疗保健部门之间,电子病历用户体验存在显著差异.
结论:
- 从最终用户的角度来看,对EHR开发的持续,基于研究的监测是必不可少的.
- 解决医院EHR的可用性问题对于减轻医生不满和潜在的倦怠至关重要.
- 可能需要量身定制的策略来改善不同医疗机构的电子健康记录体验.
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