与电子医疗记录相关的医疗错误构成的不同看法
Ross Koppel1,2, Craig Kuziemsky3, Peter L Elkin2
1University of Pennsylvania, Philadelphia, PA, USA.
Studies in health technology and informatics
|June 22, 2023
概括
由于不同的背景和角色,利益相关者对医疗信息技术 (HIT) 错误的看法在各个利益相关者之间存在很大差异. 本研究阐明了这些关于HIT错误的不同观点,并提出了解决方案.
科学领域:
- 医疗信息学 医疗信息学
- 医学错误研究 医学错误研究
- 人与计算机的交互
背景情况:
- 对于医疗信息技术 (HIT) 错误的看法是高度可变的,受个人角色和组织环境的影响.
- 在HIT供应商,临床医生,IT工作人员和各部门之间存在关于错误原因和定义的差异.
- 对与HIT相关的错误缺乏标准化的定义和计数方法,这使得准确的评估变得复杂.
研究的目的:
- 列举和澄清围绕着与HIT相关的医疗错误的差异感知问题的问题.
- 分析关于HIT错误因果关系和发生率的相互矛盾观点的根本原因.
- 提出可行的解决方案,以减轻在HIT错误管理中的基于感知的挑战.
主要方法:
- 对有关HIT错误的利益相关者的观点进行定性分析.
- 关于定义和报告医疗错误的现有框架的文献综述.
- 在不同的医疗保健角色和组织单位中对错误归因进行比较分析.
主要成果:
- 利益相关者对HIT错误的看法在很大程度上取决于他们的职业角色,部门隶属和组织地位.
- HIT供应商,临床医生,实施团队和IT人员经常将错误归因于不同的来源.
- 目前缺乏定义和量化与HIT相关错误的通用标准,导致数据和理解冲突.
结论:
- 解决对HIT错误的不同看法需要采用多方面的方法,承认不同的观点.
- 标准化HIT错误的定义和报告机制对于准确的分析和改进至关重要.
- 实施涉及所有利益相关者的协作策略可以加强识别和解决与HIT相关的安全问题.
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