为所有人提供ICT:我们在哪里?我们站在哪里?
Barbara Chiarelli1, Elisa Cacciaguerra2
1Department of Engineering and Architecture, University of Trieste.
Studies in health technology and informatics
|June 22, 2023
概括
包容性设计至关重要,但没有得到广泛采用,排除了女性,老年人和儿童等不同用户. 促进通用设计和以用户为中心的设计可以解决技术中的这些态度和心理差距.
科学领域:
- 设计研究 设计研究
- 人与计算机的交互
- 可访问性研究 研究可访问性
背景情况:
- 当前的设计实践往往依赖于"标准人"模型,无意中排除了各种用户群体.
- 这种不包容的方法特别影响了信息和通信技术 (ICT) 的可访问性.
- 像残疾人,妇女,老年人和儿童这样的类别被设计所边缘化,这些设计没有考虑到他们的独特需求.
研究的目的:
- 突出"标准人"设计范式的局限性.
- 倡导在技术和规划方面采用更具包容性的设计方法.
- 通过考虑各种用户特征来解决数字沟.
主要方法:
- 分析当前的设计和规划标准.
- 审查信息和通信技术 (ICT) 中的用户排斥情况.
- 思考数字沟及其对各种用户类别的影响.
主要成果:
- "标准人"模型导致大量用户群体被排除在外.
- 信息通信技术的设计往往没有考虑不同用户的特定需求.
- 现有的方法论未能充分解决包容性设计中的态度和心理因素.
结论:
- 在设计和规划方面,迫切需要超越"标准人".
- 实施通用设计和以用户为中心的设计对于包容性至关重要.
- 解决包括边缘化群体在内的所有用户的需求对于公平的技术获取至关重要.
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