审美学在使用数字健康干预的意图中的作用
James L Denison-Day1, Sarah Muir1, Ciaran Newell2
1Department of Psychology, University of Southampton, Hampshire, United Kingdom.
PLOS digital health
|June 22, 2023
概括
当设计时考虑到用户的信任时,数字健康干预更有效. 美学中的简单性和工艺性显著提高了对有用性,享受和信任的看法,改善了用户的采用.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 健康心理学 心理健康心理学
背景情况:
- 数字干预提供了具有成本效益的健康解决方案,但采用率很低.
- 技术接受模型 (TAM) 解释了基于感知到的有用性,易用性和享受的技术采用.
- 了解用户对美学方面的看法对于提高数字健康干预参与度至关重要.
研究的目的:
- 调查美学方面和感知到的信任如何影响用户的感知和使用在线健康干预措施的意图.
- 通过将感知到的信任作为一个关键因素来扩展技术接受模式.
- 确定影响用户接受数字健康工具的特定美学元素.
主要方法:
- 一个在线调查问卷研究,具有近乎实验性的在主体内设计.
- 评估用户对九种刺激的感知,其简单性,多样性,颜色和工艺性各不相同.
- 从三个组收集数据:一般人群 (一般健康),饮食障碍患者 (饮食障碍) 和一般人群 (饮食障碍).
主要成果:
- 对简单性和工艺的看法显著影响了人们对有用性,易用性,享受和信任的看法.
- 这些因素反过来对使用数字健康干预的行为意图产生了积极的影响.
- 简单性和工艺性成为用户感知中最具影响力的美学方面.
结论:
- 开发TAM模型以包括感知到的信任是数字健康干预设计的好处.
- 简单性和工艺等美学元素是用户信任和采用的关键驱动因素.
- 设计数字健康干预措施,注意特定的美学品质,可以提高用户参与度和结果.
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