用户对公共安全人员每日支持性短信计划 (Text4PTSI) 的满意度:纵向横截面研究
Gloria Obuobi-Donkor1, Ejemai Eboreime2, Reham Shalaby2
1Department of Psychiatry, Faculty of Medicine, Dalhousie University, Halifax, NS, Canada.
JMIR formative research
|June 23, 2023
概括
公共安全人员 (PSP) 报告称,他们对Text4PTSI计划,即基于认知行为疗法 (CBT) 的短信干预非常满意. 这种心理健康支持在改善PSP的福祉和应对机制方面表现出有效性.
科学领域:
- 心理健康 心理健康
- 公共卫生 公共卫生
- 数字健康干预措施 数字健康干预措施
背景情况:
- 公共安全人员 (PSP) 由于职业创伤而面临高风险的心理健康挑战.
- 基于证据的干预措施对于支持PSP心理健康至关重要.
- 短信短信程序提供了一个有希望的途径,可以获得心理健康支持.
研究的目的:
- 为了评估用户对Text4PTSI干预的满意度,接受度和感知.
- 评估基于认知行为疗法 (CBT) 的SMS程序对PSP心理健康的影响.
- 确定首次响应者数字心理健康工具的可行性和用户体验.
主要方法:
- 实施了一个为期6个月的,单向的,基于CBT的SMS短信短信程序 (Text4PTSI).
- 参与者自行订阅并通过短信在多个时间点完成基于网络的调查.
- 用户满意度,感知和接受度使用利克特尺度和0-100满意度得分来衡量.
主要成果:
- 文本4PTSI计划获得了高的整体满意度得分85.12 (SD 13.35).
- 大多数受访者报告Text4PTSI有助于管理焦虑 (79%),抑郁症状 (72%) 和孤独 (54%).
- 参与者发现,干预改善了心理健康 (84%),希望 (82%),生活质量 (77%) 和与支持的联系.
结论:
- PSP参与者对Text4PTSI干预表示了显著的满意和赞赏.
- 高满意度表明,最终用户可能会更好地采用服务,并提高服务的有效性.
- 文本4PTSI计划显示承诺作为一个有价值的数字心理健康资源的公共安全人员.
关键词:
文本4PTSI 的意思数字健康干预是数字健康干预.精神卫生服务精神健康服务职业健康 职业健康 职业健康公共安全公众安全.公共安全工作人员.满意度 满足度 满足度短信 短信 短信 短信 短信 短信用户满意度 用户满意度工作安全工作安全.更多相关视频
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