大规模惊喜事件中的组织适应能力:在COVID-19大流行期间,在一个学术机构的案例研究
Steven A Foster1, Sudeep Hegde1, Tyler C O'Brien1
1Industrial Engineering, Clemson University, Clemson, SC, USA.
概括
大型组织可以通过重组决策,改善部门间协调和监测结果来提高其在COVID-19流行病等危机期间的适应能力. 这些策略有助于维护和提高组织的弹性.
科学领域:
- 组织研究 组织研究
- 公共卫生管理 公共卫生管理
- 应对危机的应对措施
背景情况:
- 由于COVID-19的流行,大型组织和机构需要做出重大调整.
- 传统的决策和层次结构受到流行病特有的担忧的挑战.
研究的目的:
- 为面对根本性的意外事件的大型组织确定有效的适应策略.
- 检查决策过程如何影响组织在危机期间的适应能力.
主要方法:
- 采用一个案例研究方法,专注于一所大型公立大学.
- 分析包括检查决策程序和层次结构的变化.
主要成果:
- 通过重组决策过程实现了有效的适应.
- 部门之间的协调和对先前决策的监控至关重要.
- 在大流行期间,战略保持并增加了适应能力.
结论:
- 大型组织可以通过完善决策和协调来提高适应能力.
- 积极的重组和监测是应对意外事件的关键.
- 从COVID-19大流行中吸取的教训为未来的危机管理提供了宝贵的见解.
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