解决创造公民环境和促进在线言论自由之间的伦理紧张关系:评论重新排序作为评论调节的替代方案
Dena Yadin1, Inbal Yahav2, Lior Zalmanson2
1D'Amore-McKim School of Business, Northeastern University, Boston, MA 02115 USA.
概括
在线平台可以通过战略性地重新排序评论来减少不文明行为. 将不文明的评论放在中间,而不是在顶部或底部,将其对用户行为的负面影响降到最低.
科学领域:
- 人与计算机的交互
- 社交计算社会计算
- 在线沟通动态 在线沟通动态
背景情况:
- 在线不文明创造了敌对的环境,使边缘化的声音沉默.
- 平台有道德和战略需要减轻不文明的内容.
- 目前的节制方法 (过) 引发了言论自由的担忧.
研究的目的:
- 调查评论重新排序作为删除评论的替代方案,用于管理在线不礼貌.
- 了解评论立场对用户之间的不礼貌转移的影响.
主要方法:
- 实验设计是根据用户在评论列表中的位置来检查用户对不文明评论的反应.
- 在不文明的评论处于线程的头部,中间或底部时,不文明的传播的比较.
主要成果:
- 在列表开始或结束时暴露在不文明的评论中,会显著增加随后的不文明的用户生成内容.
- 暴露在列表中间的不文明评论并没有显著增加用户发布不文明评论的可能性.
- 评论重新排序提供了一种新的方法来缓解不文明的传播.
结论:
- 评论位置极大地影响了在线不文明的传播.
- 将评论重新排序以将不文明的内容放在中心位置是一个实用和道德的节制策略.
- 这种方法为删除内容提供了一个更细致的替代方案,保护言论自由,同时减少伤害.
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