在数字平台时代,第三方食品配送业务取得了可持续的成功
Hau-Ling Chan1, Ting-Ting Cheung2, Tsan-Ming Choi3,4
1Department of Logistics and Maritime Studies, Faculty of Business, The Hong Kong Polytechnic University, Hung Hom, Hong Kong.
概括
在第三方食品配送中实现可持续的运营是具有挑战性的. 本次审查确定了关键战略和研究缺口,重点关注经济,社会和环境可持续性,以改善商业实践.
科学领域:
- 企业管理 企业管理
- 运营研究 运营研究
- 环境科学 环境科学
背景情况:
- 在数字时代,第三方食品配送业务在全球范围内增长.
- 对于这些企业来说,实现可持续运营带来了重大挑战.
- 目前的文献中缺乏对该行业可持续性的综合观点.
研究的目的:
- 系统地审查有关实现第三方食品交付可持续运营的文献.
- 识别该领域的最新进展和现实实践.
- 突出研究差距,并提出未来的研究方向.
主要方法:
- 系统的文献审查.
- 使用三重底线 (TBL) 框架 (经济,社会,环境,多维可持续性) 的研究分类.
- 分析工业实践. 分析工业实践.
主要成果:
- 确定了三个主要的研究缺陷:对餐厅偏好的调查不足,对环境绩效的肤浅理解,以及对多维可持续性的有限审查.
- 基于TBL维度的分类现有研究.
- 突出了当前的工业实践.
结论:
- 未来的研究应侧重于数字技术应用,餐厅行为,风险管理,TBL整合和流行后考虑.
- 解决发现的差距对于推动可持续的第三方食品交付至关重要.
- 长期可行性需要一个多维的可持续性方法.
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