高等教育的跨文化沟通能力通过远程协作:类型学和发展
Elba Gutiérrez-Santiuste1,2, Maximiliano Ritacco-Real1
1Department of Pedagogy, University of Granada, Granada, Spain.
概括
这项研究使用远程协作分析了跨文化沟通能力. 一般话题对沟通产生了积极的影响,而教育话题产生了负面影响,随着时间的推移,在情感和行为层面上观察到了显著的变化.
科学领域:
- 社会科学 社会科学 社会科学
- 教育教育教育教育教育教育.
- 沟通研究 沟通研究
背景情况:
- 跨文化沟通能力对于在不同环境中有效互动至关重要.
- 通过视频会议进行远程协作是高等教育发展这一能力的关键工具.
- 了解维度 (行为,情感,认知) 及其子维度至关重要.
研究的目的:
- 分析跨文化沟通能力的维度和子维度的分布.
- 评估通用与特定主题对沟通的影响.
- 在远程协作环境中,评估通信随时间的演变.
主要方法:
- 在高等教育远程协作环境中对点对点通信的内容分析.
- 利用视频会议作为主要的沟通工具.
- 应用统计分析,包括百分比频率指数,MANOVA和ANOVA.
主要成果:
- 行为沟通是最常见的,其次是情感和认知.
- 负面的沟通方面是罕见的.
- 根据主题类型 (通用/特定) 的情感维度发现了显著的差异.
- 随着时间的推移,在情感和行为维度上观察到显著的影响.
结论:
- 一般话题增强了情感交流,而教育话题则抑制了情感交流.
- 沟通表现出积极的态度和努力,但随着时间的推移并未始终发现持续的进化.
- 主题主题显著影响跨文化远程协作中的沟通动态.
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