服务业职业心理社会风险和职业生活质量 具有感官处理敏感性的服务业工作者
Antonio Chacón1, María Luisa Avargues-Navarro2, Manuela Pérez-Chacón1
1Spanish Association of Highly Sensitive Professionals and Psychologists, PAS España, 28080 Madrid, Spain.
Behavioral sciences (Basel, Switzerland)
|June 27, 2023
概括
在服务业工作中,高度敏感的个人经历了更多的压力和更低的职业生活质量,包括倦怠. 改善工作条件对于管理压力和提高这些工人的福祉至关重要.
科学领域:
- 职业健康心理学 职业健康心理学
- 心理学 心理学 心理学
背景情况:
- 工作条件显著影响职业生活质量.
- 感官处理敏感性 (SPS) 可能会影响压力感知和幸福感.
研究的目的:
- 分析感官处理敏感性在压力感知中的作用.
- 检查SPS与服务业工作者的职业生活质量之间的关系.
- 识别与特定工作条件相关的风险.
主要方法:
- 与3180名服务业工作者进行的横截面研究.
- 使用了西班牙语版本的高度敏感人群量表 (HSPS-S),CoPSoQ和ProQoL问卷.
- 统计分析以评估相关性和风险.
主要成果:
- 暴露在某些工作条件下会对各个部门 (教育,医疗,酒店,行政) 的职业生活质量构成风险.
- 高感官处理灵敏度与较差的职业生活质量有关,特别是增加了倦怠和同情疲劳.
- 在特定的工作环境和负面幸福指标之间发现了显著的关联.
结论:
- 制定有针对性的压力管理和预防计划至关重要.
- 改善工作条件是缓解高度敏感个体压力的关键.
- 干预措施应侧重于支持具有高感官处理灵敏度的服务业工作者,以提高他们的职业生活质量.
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